Terms of Service

Acceptance of Terms

These Terms of Service ("Terms") govern your use of the astratrixis website and beauty brand social commerce analytics services provided by astratrixis S.A., a company registered in Portugal with registration number 316497892 and registered office at Rua Garrett 20, 4050-325 Porto, Portugal ("Company," "we," "us," or "our"). By accessing or using our website, services, or analytics platform, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of these terms, then you may not access our services.

Description of Services

astratrixis provides beauty brand social commerce analytics tools and services designed to help beauty companies track performance, analyse customer behaviour, and optimise their social commerce strategies. Our services include but are not limited to performance analytics dashboards, customer insights reporting, growth optimisation tools, and social commerce intelligence platforms. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice to users.

User Obligations

By using our services, you agree to use them only for lawful purposes and in accordance with these Terms. You must not use our services to transmit, distribute, or store material that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorised use of your account or any other breach of security. You agree to provide accurate, current, and complete information when creating an account and to update such information as necessary.

Intellectual Property

The astratrixis website, analytics platform, and all content, features, and functionality thereof are owned by astratrixis S.A. and are protected by international copyright, trademark, and other intellectual property laws. Our trade names, trademarks, service marks, and logos are proprietary to us. You may not use our intellectual property without our prior written consent. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable licence to access and use our services for your internal business purposes. This licence does not include the right to resell, redistribute, or create derivative works based on our services.

Data and Privacy

Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information in accordance with our Privacy Policy. You retain ownership of any data you provide to us through our services, and we will only use such data to provide our analytics services and as otherwise permitted by our Privacy Policy and applicable law.

Payment Terms

If you subscribe to our paid services, you agree to pay all fees and charges associated with your subscription. All fees are non-refundable unless otherwise specified. We reserve the right to modify our pricing at any time with reasonable advance notice. If you fail to pay any fees when due, we may suspend or terminate your access to our services. You are responsible for all taxes associated with your use of our services.

Limitation of Liability

To the maximum extent permitted by applicable law, astratrixis S.A. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services. Our total liability to you for all claims arising from or relating to these Terms or our services shall not exceed the amount you paid us for the services in the twelve months preceding the claim. Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.

Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will be uninterrupted, error-free, or completely secure. While we strive to provide accurate analytics and insights, we make no guarantees about the accuracy, completeness, or reliability of any data or analysis provided through our services.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Portugal, without regard to its conflict of law principles. Any disputes arising from or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Porto, Portugal. If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including but not limited to breach of these Terms. You may terminate your account at any time by contacting us or through your account settings if available. Upon termination, your right to use our services will cease immediately. Provisions of these Terms which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Indemnification

You agree to indemnify, defend, and hold harmless astratrixis S.A., its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your use of our services, your violation of these Terms, or your violation of any rights of another party.

Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after any such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically for any updates or changes.

Contact Information

If you have any questions about these Terms of Service, please contact us at legal@astratrixis.top or by post at astratrixis S.A., Rua Garrett 20, 4050-325 Porto, Portugal.